Understanding the Dispute Process
Know how disputes work and what to expect.
Dispute Overview
- Formal process for resolving conflicts
- Both parties present their case
- MyFreelancer reviews evidence
- Resolution is determined
Dispute Timeline
- Dispute opened
- Evidence submission period
- Review by support team
- Decision rendered
- Appeal period (if applicable)
Possible Outcomes
- Full payment to freelancer
- Full refund to client
- Partial resolution