What happens after I submit a dispute?

Dispute Process Timeline

After submitting a dispute, here is what to expect.

Next Steps

  1. Other party is notified
  2. Both parties can submit evidence
  3. Support team reviews the case
  4. Mediation may be offered
  5. Final decision is made

Your Role

  • Respond promptly to requests
  • Provide additional evidence if asked
  • Consider mediation offers
  • Accept or appeal the decision